Questions, answered.

Short answers to what people ask most. Something missing? Write to us.

The basics

What is Lampra?

Lampra is a media player for Emby and Jellyfin servers. It has native apps for Mac, iPhone, iPad, Apple TV, Android phones and tablets, and Android TV. You connect it to a server you run or have access to, and it plays what is on that server.

Does Lampra come with films or shows?

No. Lampra doesn’t provide, host or link to any content. It only plays media from servers you connect it to.

Which servers does Lampra work with?

Emby Server and Jellyfin. Plex is not supported. The server versions each release has been tested with are listed in the changelog.

Is Lampra related to Emby or Jellyfin?

No. Lampra is an independent app made by a separate team. Emby and Jellyfin are trademarks of their owners.

Can I look around before adding a server?

Yes. Before you add a server, Lampra shows trending films and shows so you can see how it looks and feels.

Playback and picture

Does Lampra transcode?

No. Lampra plays the original file directly and follows direct links from the server. It never asks the server to transcode, which saves your server’s CPU and keeps the picture exactly as it was stored.

Does Lampra support Dolby Vision and HDR?

Yes. Lampra plays HDR10, HLG and Dolby Vision Profiles 5, 7 and 8. By default HDR is tone-mapped so colors are correct on any display; on Mac displays with EDR you can turn on HDR output.

Which subtitle formats work?

Embedded and external subtitles, including styled ASS/SSA, SRT and PGS. Lampra keeps the styling of ASS subtitles and lets you adjust timing and size while you watch.

A film has several versions. Which one plays?

The one you choose. Pick a version before or during playback and Lampra remembers it for that film, or for a whole series. If you don’t choose, it picks by your connection and preferences.

Does Lampra skip intros?

Yes, when the server has intro markers (Emby chapter markers or Jellyfin media segments). A Skip button appears, and you can undo a skip for five seconds. Automatic skipping is a setting.

Servers and connections

Will my server admin mind that I use Lampra?

Lampra is built to be easy on servers: it doesn’t crawl libraries, it limits requests and parallel image loads, and it identifies itself honestly as Lampra. Whether a client is allowed is still up to each server’s admin.

My server has several addresses. Can Lampra use all of them?

Yes. Add every address to one account. Lampra measures each one, uses the fastest, and switches automatically when one stops answering.

Can I use more than one server or account?

Yes. Add as many servers and accounts as you like and switch between them from the sidebar or settings.

Does watch progress sync between devices?

Yes. Progress is saved to your Emby or Jellyfin server, so any device signed in to the same account picks up where you left off.

Privacy

Does Lampra collect any data?

No. There is no Lampra account, and the apps contain no analytics or advertising code. Your server address, credentials and settings stay on your device; what you watch is only known to your server.

Where are my passwords stored?

Lampra doesn’t keep your password. It keeps the access token your server issues at sign-in, in the app’s private storage on your device, and sends it nowhere except your server.

Trial and purchase

Is there a free trial?

Yes. Every feature is unlocked for 14 days, with no payment details needed. That is enough time to check HDR, subtitles and the remote on your own setup.

Can I pay once instead of subscribing?

Yes. There is a lifetime purchase as well as a yearly plan. Both unlock the same features.

Does one purchase cover all my devices?

On Apple devices, one purchase unlocks Lampra on every iPhone, iPad, Mac and Apple TV signed in with the same Apple Account, including Family Sharing. Android is purchased separately through Google Play.

Will features I paid for move behind a new paywall?

No. Anything that is free or included in your purchase today stays that way.

How do refunds work?

Purchases go through the App Store or Google Play, so refunds follow their policies. If something doesn’t work for you, write to us first; we’ll try to fix it.

Still curious? support@lampra.app or the support page.